Shipping policy
Trading Name: E. Michael Athletic Wear
Email: info@emichael.com.au
Shipping Information
Below are the details of how E. Michael orders are processed and delivered.
Shipping Locations
We currently deliver to all locations within Australia. International orders are not accepted through the website.Processing Time
All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Pre-Orders: For pre-order items, please note the estimated shipping date mentioned on the product page. Pre-orders will be processed and shipped once the item is available. If you place a pre-order along with in-stock items, your order will be shipped when all items are available. If you prefer to receive in-stock items earlier, please contact us to arrange separate shipments.Shipping Rates & Delivery Times
Shipping rates vary depending on the shipping method chosen, the destination and the size and weight of the package. Available options and costs are shown at checkout.
Standard Shipping: Estimated delivery time is 5–7 business days.
Express Shipping: Estimated delivery time is 2–3 business days.International Enquiries
For international enquiries, contact support@emichael.com.au.Tracking Your Order
Once your order has been shipped, you will receive a tracking number by email. You can use this number to follow your package online.Shipping Address
Please ensure that your shipping address is correct before completing your purchase. We are not responsible for delays or misdeliveries caused by incorrect or incomplete addresses.Lost or Damaged Items
If your item is lost or damaged in transit, please contact us at info@emichael.com.au. We will work with the carrier to resolve the issue.Returns & Exchanges
Returns and exchanges are free within 30 days of delivery. We cover return postage within Australia, and exchange replacements are sent at no shipping cost. See our Refund Policy for details.