Terms of service

Overview

Welcome to E. Michael. Throughout these Terms, “we”, “us”, and “our” refer to E. Michael.

E. Michael operates this website and store, including all related information, content, features, tools, products and services (the “Services”). Our store is hosted by Shopify, which provides the e-commerce platform that enables us to offer the Services to you.

These Terms of Service (“Terms”) govern your access to and use of the Services, including all purchases made through our store. By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you must not use our Services.

Access and Accounts

By using the Services, you confirm that you are at least the age of majority in your state or territory of residence.

You agree to provide accurate, current, and complete information when making a purchase or creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

Accounts may not be transferred, assigned, or sold to another party.

Products and Availability

We make every effort to ensure that product descriptions, images, and pricing are accurate. However, colours and product appearance may vary depending on your device settings.

All product descriptions and availability are subject to change without notice. We reserve the right to discontinue any product or limit quantities at our discretion.

We do not guarantee that products will meet individual expectations beyond their described specifications.

Orders

When you place an order, you are making an offer to purchase a product. Orders are not accepted until we confirm them in writing.

We reserve the right to refuse, cancel, or limit any order at our discretion, including where we suspect commercial resale or fraudulent activity.

Once an order has been confirmed, cancellation may not be possible.

Returns and exchanges are governed solely by our Refund Policy.

You agree that purchases are for personal use only and not for resale.

Pricing and Payment

All prices are listed in Australian Dollars (AUD) unless otherwise stated.

Prices may change without notice. The price charged will be the price displayed at the time your order is placed.

Unless otherwise stated, prices do not include shipping, duties, taxes, or import charges that may apply in your jurisdiction.

You agree to provide accurate payment information and confirm that you are authorised to use the selected payment method.

Shipping and Delivery

Delivery timeframes are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processes, or events beyond our control.

Risk of loss passes to you once the goods are transferred to the shipping carrier.

Intellectual Property

All content on the Services — including text, imagery, graphics, branding, product designs, and trademarks — is the property of E. Michael or its licensors and is protected under Australian and international intellectual property laws.

You may not reproduce, distribute, modify, republish, or exploit any content from the Services without our prior written consent.

All rights not expressly granted are reserved.

Third-Party Services and Links

The Services may include third-party tools or links. These are provided for convenience only.

We are not responsible for the content, policies, or practices of any third-party services or websites. Accessing such services is at your own risk.

Shopify Relationship

Our store is powered by Shopify. However, all purchases made through our website are transactions directly between you and E. Michael.

Shopify is not responsible for any aspect of your purchase, including product performance, delivery, or disputes.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

Because our store is hosted by Shopify, certain information may also be processed by Shopify to facilitate the Services. By using our Services, you acknowledge and accept these practices.

Limitation of Liability

To the maximum extent permitted by law, E. Michael will not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or purchase of products.

Nothing in these Terms excludes rights you are entitled to under Australian Consumer Law.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon publication on our website.

Continued use of the Services constitutes acceptance of any updated Terms.